Navigating the Google My Business online support can be pretty frustrating. You can find answers to some of the most common problems, but it can take a lot of digging, or professional help.
— Update 2016-09 —
We are now using Twitter to contact Google My Business support. We that it is often faster and more effective and phone support. It’s easy! Here’s how.
If you’re not familiar, you don’t have to Tweet to the whole world. You can send Direct Messages with Twitter, similar to the text messages. We have heard that some of the contact options in GMB have been hit and miss lately. Try @googlemybiz.
Happily, Google does offer telephone support business pages. They are trained to navigate the system. The really good support people can sometimes move mountains, or at least know which of the thousands of mole hills to move.
How to contact Google phone support
First, go to Google My Business Help. Sign in with any Google account.
|1||In the top right, click “CONTACT US”.|
|2||Selelct “Ownership or access to my business”.|
|3||On the next screen select “Other Problem”.|
|4||The next screen will give you the option to “Request a call”.|
You’ll need to answer a few questions. Select these answers:
What is your relationship to the business? — “I’m and owner or employee”
How do you manage your business on Google? — “Google My Business on your computer”
Click Next, plug in your phone number and Google will call you back right away.
You many have to wait a few minutes, but soon you will talk to a real, live person about your Google My Business Page!
** Things change. This was the process in May 2015 **